Privacy Policy

Last Update: O3.11.2025

1. Responsible Person

Website Operator:
Acenta Limited Şirket
Menteş Mahallesi Sokak No.: 21/2-2
25131 Yenişehir Mersin
Türkiye

Contact Informations:

Telefon: (+90) 0533 5465 822
E-Mail: info@acenta-limied.com
Website: www.acenta-limited.com

Authorized Representative:
Sertan Ay

Company Registration:
Register Court: Istiklal (Mersin, Türkei)
Commercial Register Number: 0051491799
VAT ID-Number: 57YZIT1TX7P

The representative person within the meaning of the data protection laws (in particular the EU General Data Protection Regulation – GDPR, where applicable) as well as the Turkish Data Protection Law KVKK (Law No. 6698) is the company named above.

2. General information on data processing

We take the protection of your personal data very seriously. Your personal data is treated confidentially and in accordance with the applicable data protection regulations (KVKK, and GDPR where applicable).

This Privacy Policy informs you about how we collect, use, and protect personal data when you visit our website.

3. Collection and storage of personal data when visiting the website

a) Server-Logfiles

When you access our website, the following data is automatically processed by the hosting provider:

• IP address
• Date and time of access
• Page/URL visited
• Referrer-URL
• Browser type and version
• Operating system

This data is technically necessary to display the website and to ensure stability and security.

Legal basis: Legitimate interest (KVKK Art. 5/2-f, and, where applicable, GDPR Art. 6(1)(f)).

4. Contact form and customer inquiries

If you contact us via a form or by email, we process:

• Your name
• Your e-mail adress
• Your notice
• if applicable, phone number

These data are used exclusively to process your inquiry.
Legal basis: Consent or pre-contractual measures (KVKK Art. 5/1 or 5/2-c; GDPR Art. 6(1)(a) or (b)).

5. Newsletter

If we offer a newsletter and you subscribe:

• E-Mail-Adress
• Name (optional)

You will only receive newsletters if you have given your explicit consent.
You can revoke this consent at any time.

6. Cookies

Our website uses cookies to enable certain functions or to analyze user behavior.

Types of cookies

• Technically necessary cookies (for login, navigation, etc.)
• Analytics/statistics cookies (e.g., via Google Analytics – if used)
• Marketing cookies (if used)

On your first visit, a cookie banner is displayed with the option to give consent.

7. Use of analytics tools (e.g., Google Analytics)

If you use Google Analytics or another tracking tool:

We use web analytics services to statistically evaluate the behavior of website visitors.
Collected data:

• Anonymized IP address
• Usage data (clicks, time spent on site, etc.)

You can object to the use at any time.

8. Transfer of data to third parties

We only transfer personal data if:

• there is a legal obligation,
• it is necessary for contractual purposes (e.g., payment providers, logistics),
• you have given your explicit consent.

In particular, during import and export processes, data may be transferred to German or Turkish authorities, if this is required by law.

9. Data transfer to third countries

Since our company is based in Turkey, personal data is also stored or processed in Turkey as part of our operations.

Processing is carried out in accordance with the Turkish Data Protection Law (KVKK).
If data is transferred from the EU, this is done only with appropriate safeguards (e.g., standard contractual clauses).

10. Retention period

We only retain personal data for as long as it is necessary for the respective purpose or as required by law (e.g., commercial or tax-related retention periods).

11. Rights of the data subjects

Under the KVKK, you have the following rights:

• Access to stored data
• Correction of incorrect data
• Deletion (“right to be forgotten”)
• Restriction of processing
• Objection to processing
• Data portability (where applicable)

If you are located in the EU (GDPR):

You also have the following rights:

• Withdrawal of consent
• Right to lodge a complaint with a supervisory authority

To exercise your rights, a simple email to info@acenta-limited.com is sufficient.

12. Data security

We use technical and organizational measures to protect your data from loss, misuse, or unauthorized access. This includes SSL encryption, firewall technologies, and access controls.

13. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy as needed. The current version is always available on our website.

14. Terms and Conditions for the Submission and Use of the Contact Form

The Acenta Limited Şirket collects and processes the personal data provided in the form in order to handle the request you have submitted. Please note the marking of mandatory fields in the forms.

The legal basis for the processing of the strictly necessary data is Article 6(1)(b) GDPR, performance of a pre-contractual measure. The processing of data that you provide voluntarily is based on Article 6(1)(f) GDPR. Under this provision, processing is permitted where it is necessary to safeguard our legitimate interests. Our legitimate interest consists of maintaining contact with you as our customer, improving the quality of our advisory services, and being able to contact you more easily in the event of follow-up questions.

The collected data will be stored by us only for as long as it is necessary to process your request and to contact you. After that, it will be deleted.

Additional privacy information, in particular regarding your rights of access, rectification, erasure, restriction of processing, objection, and the right to lodge a complaint, can be found in our privacy policy.